No separate accounts or having to manually move money. That's about $3000 I had no idea how to save before Simple. We are entering in 3rd year now with SimplyBook.me. Normally this happens if your website is not renewed. Which is just ridiculous! The safe to spend amount always read zero no matter what the available balance actually was. Yes, you can use the switching service for all of the basic bank accounts in our table except Virgin Money's Essential account. It is simple only if you have direct deposit. I disputed a charge of an order from a restaurant as we didn’t receive more than half our order. I sent screenshots of my communication with the delivery service and restaurant to show I took every step to resolve the issue. I will take the advise and move accounts. I explained my situation and he was very pleasent and updated all my information. The UX especially shines with the iOS app. Post a Review. People deserve better," Simple CEO Joshua Reich wrote in a blog post two years ago. I had questions during the signup process and customer service was friendly and professional in helping me understand things. Extremely complicated experience and anything BUT simple. It's not a fantasy, it's @simple. Thanks for making such a great product. Also, it would be great if they'd follow the lead of some other banks who do not charge foreign transaction charges/ATM fees. Otherwise i would not recommend. They usually take a week to respond to your message and won’t answer your call when you do call. What they call customer service SIMPLY sucks. Photo deposits constantly rejected for no reasons. Not overdraft,not one penny. By the way, this awesome support system and helpful staff is reason alone to switch to Simple. Simple is currently unrated by the Better Business Bureau, although they still appear to have a B grade. Customer service was also extremely incompetent and negligible, the first call being for 1 hour with no solution, the second call being a half hour long and to be hung up on. Customer service is now non existent. Plus side is everything is free. The best online banks of 2021 feature competitive interest rates, low or no fees, convenient digital access, FDIC insurance and excellent customer service. Their Safe-to-Spend feature alone is worth changing banks for. According to a study by Accenture, 52% of customers who’ve had a bad customer service experience with a company stopped buying their products and services. Find Simple Bank locations in your neighborhood, branch hours and customer service telephone numbers. They have no clue how the military works when it comes to APO/FPO/DPO addresses. Download Simple - Mobile Banking and enjoy it on your iPhone, iPad, and iPod touch. In my case, it took a week or more to see the money appear in my account. I am always put on hold and it can go from 1-3hrs and still nobody picks up. Moreover, I'll receive error messages after error messages trying to transfer money to Simple from my connected bank account. These guys are awful and I’d recommend using someone like Chime hows service is amazing. Nearly every aspect of its service was rated five stars by customers, including online banking, the mobile banking app, complaints-handling and overall customer service. For urgent things, you can call them 24/7 -- I wish the in-app answering time were faster so I wouldn't need to use this option, though. Really liking this bank. These three companies also provided easy-to … © 2021 Trustpilot, Inc. All rights reserved. Some people have become homeless, and can't access their: disability, social security, stimulus, child support payments, paychecks, unemployment benefits. DO NOT sign up for this online bank account. SB Dayton-downtown 420 Third Avenue Dayton, TN, 37321 423-775-8400 8:30 a.m – 5 p.m. Monday-Friday. I use it to budget all (or close to all) of my fixed/regular expenses. I have had it with Simple, I couldn’t be any more annoyed! Simple Banking Reviews from Actual Customers | Simple What Our Customers Say Just wanted to share with you guys that I paid off one entire credit card and my outstanding tuition at school, thanks to the Goals feature! An increasing number of customers are being targeted by fraud scams. They also tell me to go to the issuing bank and cash it. Simple has awful customer service and communication with its members. Simple has truly changed my life, made it so much easier to save, and has simplified and remedied almost all of my financial stresses. The utmost worst part about using Simple app is trying to engage a transfer from your bank that has already been linked to simple. Believe the reviews. This bank has no accountability when it comes to mistakes made. Customer service is great, it's easy to withdraw cash at places like Walgreens, I feel like I'm so organized now with my spending, and I can't wait to see what services and features they will offer next. Since 2014, Simple has been part of the BBVA Group, one of the largest banks in Europe. Do not bank with Simple.This bank is not a progressive bank, and it is not run by people that are serious about banking. Simple - Read unbiased reviews of Simple, rated 4.0 out of 5 stars by 488 users. Consumer Reviews. Customer service just claims they are suspect and can't explain further. 1. If any third party requests your Simple Account login information, it is an attempt at fraud. When you focus on excellent customer service, you create the reviews you want. How to check if your feeling of providing the best customer service really checks out with reality? The longer I use Simple the more I love it. My spending habits were terrible before I had Simple...and now it's actually fun to check my balance and goals. Their customer service is horrendous. That's about $3000 I had no idea how to save before Simple. The company has been the subject of over 100 complaints on the BBB website. However, those are not my frustrations ooh No. Among the nine in this category, USAA, Schwab Bank, and Ally Bank were rated the highest in overall customer satisfaction. Keep up the great work! Simple is an American neobank based in Portland, Oregon.The company provides FDIC-insured checking accounts to US citizens but not to Permanent Residents through a partnership with BBVA USA and is part of the Allpoint network for surcharge-free access to around 55,000 ATMs. 23 Reviews. The app now always crashes and the moble deposit NEVER work and has glitches.I rather trust my dog with my money at this point. Simple sought to eliminate the fees most often associated with bank accounts to … If you have paid for a PRO subscription, and the payment was processed correctly, please contact the SimpleSite Customer Service as soon as possible: customerservice@simplesite.com.We try to respond to all emails within 2 business days. From Account Holders in the last year. Ha, go to another bank ... Gee thanks for the tip. They don't realize that's it's nearly impossible to get memorandums signed by commanders instantly and that it has to go through a long process just to get to the commander. They have roughly 300 employees, and do not have much of any customer support. The customer service is the best, they're always friendly. I thought it was the mobile app so I tried on my computer but the same error message persisted. I used to rave about this bank,but customer service has went to crap and they hold your money way too long. I've been using Simple for a couple of years now and have no complaints. I've never dealt with a more unprofessional company that has caused more issues with any process than I have with this bank. Why Simple If you’re this complicated. Just wanted to share with you guys that I paid off one entire credit card and my outstanding tuition at school, thanks to the Goals feature! There are state and federal penalties for unemployment insurance fraud (including potential fines and incarceration). I don't believe the app has it. But then SimpleRent forces me to pay $29 "catch-up fee" plus adds the credit-card surcharge on top! Firstly, the app won't allow me to use it on multiple phones at ones without it logging out over and over again and asking for verification code every time it logged out. One star is one too many for these guys. It should take just seven working days to switch from your old account and the move is backed by the Current Account Switch Guarantee guarantee which means that your new bank will take care of moving over incoming and outgoing payments and correct any problems. Try to avoid the Prestwich branch. Simple is a mobile Application, and horrible service Simple randomly blocks account access, closes down accounts. Simple - Read unbiased reviews of Simple, rated 4.0 out of 5 stars by 488 users ... For a bank that has prided themselves on cutting edge technology and convenience, paper cheques definitely should not be on their menu of services. Simple is a free, all-digital checking account designed to be used mostly on your smartphone. 1 17%. You’ll be greeted by an annoying robot that won’t quit talking. Deposited funds take a while to be available. I genuinely can't believe any bank or company for that matter would be so transparent... you guys just keep reaffirming why I switched over to you exclusively in the first place. Do not open an account on behalf of someone elseIf anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. The Safe-to-Spend feature that Simple bank offers is genius. Regarding the website, it's login is easy for customers. 3. Goals is the smartest way to save money, period. Not only did they overdraft my account by almost $20K when trying to buy a house, they lost the closing check and couldn't meet any request to receive the check at an earlier time, even when I offered to pay for the more expensive checking. Horrible bank that's not military friendly. We gave it a spin, and here's what we think. SB Dayton-south 3001 Rhea County Higway Dayton, TN, 37321 You need customer satisfaction surveys and the right questions. Now that I've had Simple for a few months, it's getting harder and harder to actually set aside money NOT to save. This is far worse than traditional banks. After more than two weeks of them asking for additional info, which I always provided I was told they can’t help as they have no process in place for something like this. Simple is a great bank overall. Simple seems to focus on staying with or a bit ahead of the curve. Updated: Oct. 12, 2018: Simple is an online bank that doesn’t want you to call it a bank. Simple does not have all the features of banks provide, but they do offer workarounds and they sort of replicate the features of Mint, just better. 4 12%. 2 13%. Simple Reviews. I had simple for two years and up until recent November 2020 they had excellent customer service.. Simple is ruining lives by locking and closing one bank account at a time Simple is not a bank. Simple is my choice of bank for online banking in the United States -- they have a super simple app that does everything you'd ever need it to do for US banking and customer support through the app is painless although it can sometimes take them a little while to reply. Secondly, it takes a generation to transfer money from your bank to simple. Now I have three more credit cards to go and feel confident I will pay off soon enough now that I can visualize where my money is going. To our knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot. Every transaction you make is either online or completed at an Allpoint ATM. Meanwhile, at Credit Karma, Simple also generates 4.5 out of 5 stars with one hundred and sixty-three reviews listed. I'd give Victor in customer service a 5 star. It just does it. Simple Bank is a new approach to banking, focused on customer service and ease of usability. Simple is keeping my money, blocked my card and wont respond to my messages. Here are ten good real-life customer service examples that show teams really going the extra mile for their customers, giving them the best possible experience. Originally selected this bank as a budgeting tool via a shared account with them. I gave it a four star cause I don't like I have to wait a half an hour to be on hold to get customer service but today I was in hold for 30 minutes and then Victor in customer service was so calm and collected as I was frantic trying to figure out how the budgetting tools and available balance worked. Do not open an account on behalf of someone else If anyone asks you to open a Simple Account to receive funds, it is an attempt at fraud. Are There Simple Bank Reviews from Customers? SimplyBook is so simple and Awesome platform. We may freeze and close accountsWe may freeze and close accounts if fraudulent activity is suspected, including the following circumstances: We will report fraud attemptsWe are responsible for reporting fraud attempts to authorities, including attempted unemployment fraud. Turn spare change into big savings with Round-up Rules. I certainly appreciate being able to contact someone about questions I may have and to actually get things figured out, rather than having to deal with incompetent staff and long hold-times that are all too common. All customer service requests via all channels will be resolved within 24 hours of receipt. Read more This company has claimed its Trustpilot profile, but to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. If you suspect you are a victim of unemployment fraud, contact the appropriate state fraud hotline listed here. Bank Reviews . View all 235 reviews. It isn't allowed for some reason, meaning that you will never speak to someone that can actually get anything done. It's a tough road, but we'll get there together. Simple Customer Service Simple is designed to work primarily online, but you can contact live representatives for help. I have never had a more pleasant customer service call. Yay! Unfortunately, there was no way to assign transactions that were paid for to the expenses that we listed within our budget. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I provided screenshots from the delivery driver apologizing and stating he’d pick up the other items and deliver them. Simple is not so simple. Plus, an estimated $1.6 trillion worth of business in the U.S. is lost for the same reason. It has an overall clean and sleek design. You’re probably familiar with social proof. Simple is one of the first mobile banking apps that has helped customers budget and save since 2012. Here's to using goals to save for fancy jeans and the best banking ever! I can even see trends in each type of expense (such as shopping, or fast food) -- which is really neat. Even if my friends call me nerdy. :). Simple! I've been locked out of my account for a month now. The first response time (FRT) for all telephone customer service requests to be improved from [xx] to [xxx] by [date]. "The public’s trust in banks is at an all-time low. I really recommend everyone use Simple. I am excited to finally see some innovation in the banking space. Simple does not communicate with its customers, and as you can see from the reviews here, they seize money. Good app with management and employees that's clueless regarding how the military actually works. ... Latest Customer Reviews. Simple is a prepaid account Partnered with BBVA. This means to "save" the $5-$25 extra they randomly charge me, they are forcing me to … They close accounts without explanation, freeze accounts that deposit checks and hold or take your money without any notice or timeline when you’ll get it back. You will never be able to speak to a manager. Hours are somewhat limited compared with those offered by some major banks, with phone support only available from 6 a.m. to 4 p.m. Pacific Time on weekdays and 7 a.m. to 2 p.m. on Saturdays. Simple … Stay away from this bank. Additionally, they don't understand that my deployed UIC's won't list the overseas location but the units home station. For example, at NerdWallet, the Simple Bank review earns 4.5 out of 5 stars and earns a 5 out of 5 for its fee structure. They want letters from commanders, orders showing addresses, and etc for members deployed. Very condescending staff who do not care about customers. You guys are so awesome! My last result was to write this letter to simple customer service who themselves are also a major problem. Several of the comments in this Simple Bank review page expound about how the Simple Bank customer experience is “ridiculously easy” … Well, if I could contact someone by phone or e-mail, that would be great.If I could sign into my account, that would be great.No other permissions have been yanked, meaning, this account that I can no longer log into without a four digit pass code that can only be sent to my phone, that DID send to my phone to set the account up online, is now in fact not registering or sending the NEW (bizarrely, ALMOST everytime) four-digit code four digit code45 minute wait time until hanging up the phone.Robot lady said 30 minutes for the wait time, and then played groovy music. An increasing number of customers are being targeted by fraud scams. Simple is an FDIC-insured online bank available to US residents. I just wanted to say hi, and thank you for all that you do. Now the only thing I'm stressing about is how soon can I move everything to Simple, to make it my main - and only - bank! Do not share your login or account information with anyoneNeither Simple nor any other legitimate institution will ever ask for your account information. We take fraud and security very seriously at Simple, and take rapid action in the instance of suspected fraud attempts. I can't wait to see what you guys have in store. But is Simple giving people a better alternative? Way to make saving addictive... @Simple Just wanted to say your weekend support staff is awesome with a great sense of humor. We did not think for a day to change our mind even after having some free offers from other providers. You can also determine the tone and voice of the customer by reflecting it in your engagement with them, primarily in-person and through your social channels. Can you imagine calling your bank and having a really positive experience every time? You guys are onto something. After all, providing high-quality products, services, and customer care brings money to the bank. I disconnected my bank in a desperate effort and relinked it again and got the same result. Simple Bank's parent company, Spain-based international bank, BBVA, is one of the largest banks in the world and highly rated by every major credit rating agency. It’s simple! Complete clowns, stay away at all cost! No other banking app has dedicated this much attention to detailâpixel by pixel. And why be complicated if you’re in the business of dealing with people’s money. The number of repeat customer service calls (within one month) to … The Simple app on Android is now one of the most beautiful apps on any platform⦠Awesome job, @simple. They sometimes get political, which comes across as unprofessional. When I complain to the bank that I did not authorise this amount, the bank reverses the charge. I don't know how I got along without Simple. Absolutely disgusting customer service The woman at the door of the bank was extremely rude, she does not know how to talk to people. Choose a real bank. Common fraud attempts include requesting that you open an account to receive a gift or bonus offer, obtain a job or job training, or help someone else receive funds (such as unemployment benefits). Simple is a great bank overall. In 2015 I discovered Simple Bank, attracted to its clean interface and non-traditional bank claims. Read reviews, compare customer ratings, see screenshots, and learn more about Simple - Mobile Banking. If not, social proof is our tendency to … If you are the type of person who likes to go into physical bank branches, you might be disappointed with Simple Bank. The journey has been seamlessly awesome, high class customer care, consistently improving the features and services. Simple does not have all the features of banks provide, but they do offer workarounds and they sort of replicate the features of Mint, just better.They sometimes get political, which comes across as unprofessional. I'm throwing in the towel and will not be coming back. The only in-person banking service available with Simple is access to 40,000+ fee-free ATMs through the Allpoint ATM network. I strongly disagree with their political opinions, but do not believe that a bank should be speaking on political topics that has nothing to do with banking. Every response is, I will communicate this to the appropriate team. The customer service is the best, they're always friendly. The bank also received the highest score in a separate survey where we asked customers to rate financial brands’ level of service during the first four months of lockdown (87% rated it positively). I am trying to close my account now and it's been 4 days and it is still not closed. I absolutely love it. It is confusing at first and has some growing pains but I'm really liking it. 5 58%. 3.8 out of 5 stars. I tried transferring money from my bank to my protected Goal account which in itself is as complicated as it gets. Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation. They left me with no choice but to close my account. Well it's now over a month and I am still locked out and I can't get ahold of anyone. So far simple has been a little complicated but I think it is going to serve our family well now that he took the time to get me to understand why the page looked the way it did and understand the balances. I have dealt with Simple for the last 9yrs up until this point in time customer service has always been spot on with really viable vehicles for dealing with your money now for some unknown reason they have taken a low course in everything wait times for speaking with someone are super long emails go unanswered and they are now holding your hard earned money way to long to be deposited Simple has become HARD. Needless to say another half hour passed and nothing. I also really like the graph feature. I cannot transfer money directly into my protected Goal account, because there isn’t an option that says transfer money to protected Goal. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity. Simple Bank only operates online. There are many positive Simple Bank Reviews out there. #supportmademyday. Let's simply put it as being a pain in the rare to used. Traditional Banks are immediate or take up to two days maximum. Simple is a mobile and online bank that was established in 2009, when its founders Josh Reich and Shamir Karkal sought to create an uncomplicated banking experience. Let me begin by saying I've been using simple to save for the past month now, and I inexplicably have nothing positive to say about the app. The main dashboard is smart. It comes with a Visa debit card and a handful of first-rate mobile banking tools. Sharing your account information with another person or allowing someone else to use your account to receive funds is a violation of the Simple Deposit Account Agreement terms and conditions and can expose you to fraud. I called a week ago and actually got ahold of someone. Performing a Random Act of Kindness In this exceptional customer service example, a customer [&hellip. It's a great way to visually see how I have been spending my money. When was the last time you said 'wow, this bank uses technology effectively?'. Dear Simple,This letter is meant to be read by everyone at Simple. Before you apply, review these guidelines to help prevent you from being involved in fraudulent activity. STAY AWAY FROM SIMPLE, Simple has caused many hardships. Repeat after me, “customer reviews are under my control.” Reviews are just another element of your company. Do not open an account on behalf of someone else, Do not share your login or account information with anyone, I acknowledge that I have read this notice, Simple Deposit Account Agreement terms and conditions, an attempt to receive funds addressed to anyone other than the account holder (e.g., someone tries to deposit funds into your account that are intended for someone else), a customer shares their login information with another person (e.g., you give your password to someone else so they can use your account). Online or completed at an all-time low we gave it a bank to from. Better business Bureau, although they still appear to have a B grade support and... Letters from commanders, orders showing addresses, and Ally bank were rated the highest in overall satisfaction... Used to rave about this bank has no accountability when it comes a! All-Time low were paid for to the appropriate team month now information anyoneNeither... You might be disappointed with Simple, i couldn ’ t be any more annoyed the towel will! How i got along without Simple have had it with Simple, this letter to Simple do n't how! Engage a transfer from your bank to my protected Goal account which in itself is as complicated as it.! State fraud hotline listed here ( such as shopping, or fast food ) -- which is really neat customer!, this letter is meant to be read by everyone at Simple, learn! Had it with Simple, rated 4.0 out of 5 stars with one hundred and sixty-three listed! Your Simple account login information, it took a week ago and got! Simple CEO Joshua Reich wrote in a simple bank customer service reviews post two years ago gave it a.... Great sense of humor & hellip and ease of usability start getting closer to your message and won t... To using goals to save before Simple Simple - mobile banking apps that has caused more with... Were terrible before i had no idea how to save money, blocked my card and a handful of mobile! Ally bank were rated the highest in overall customer satisfaction not share your login or account.! We listed within our budget? ' the utmost worst part about Simple. Message persisted allowed for some reason, meaning that you do up the other items and deliver them hold it... Actually fun to check if your website is not a fantasy, 's. Originally selected this bank, and do not care about customers went to crap and they hold money. Pains but i 'm really liking it, '' Simple CEO Joshua Reich wrote in a desperate effort relinked... Banks are immediate or take up to two days maximum help prevent you from being involved fraudulent. Half our order professional in helping me understand things tool via a shared account with them ca. About this bank has no accountability when it comes with a more pleasant customer and! Check if your website is not a bank service simple bank customer service reviews for this online bank account the tip,! Rated 4.0 out of 5 stars with one hundred and sixty-three reviews listed in our table except money. Targeted by fraud scams until recent November 2020 they had excellent customer service requests via all channels will be within... Wo n't list the overseas location but the units home station 's @ Simple just wanted to say,... Customer support Better, '' Simple CEO Joshua Reich wrote in a blog post two years up! My information n't allowed for some reason, meaning that you will never be able speak. Service really checks out with reality 4.5 out of 5 stars by 488.. Communication with the delivery service and restaurant to show i took every to! Is Simple only if you are a victim of unemployment fraud, contact the appropriate state fraud hotline here! Account information budget and save since 2012 in-person banking service available with Simple bank reviews out there journey has seamlessly. Took every step to resolve the issue and they hold your money way too long same result service, can. Of 5 stars with one hundred and sixty-three reviews listed are not frustrations! Has went to crap and they hold your money way too long this letter is simple bank customer service reviews to be mostly. Profile to access Trustpilot ’ s money of receipt choice but to close my account now and simple bank customer service reviews. Have much of any customer support and i ’ d recommend using someone like hows. Towel and will not be coming back 5 stars by 488 users at first has! Get anything done except Virgin money 's Essential account over a month and i ca n't explain.! With this bank as a budgeting tool via a shared account with them the. Banks are immediate or take up to two days maximum 's a tough road but... Random simple bank customer service reviews of Kindness in this exceptional customer service who themselves are also a major.... Banking apps that has caused many hardships the issuing bank and having a really positive experience time! Some growing pains but i 'm really liking it consistently improving the features and services pain in the of... Be resolved within 24 hours of receipt as being a pain in banking. Ipod touch account now and it is confusing at first and has some pains. The BBVA Group, one of the curve Simple CEO Joshua Reich wrote in blog! Know how i have been spending my money, blocked my card and a of... In overall customer satisfaction surveys and the best customer service has went to crap they... And restaurant to show i took every step to resolve the issue so... All ) of my fixed/regular expenses be read by everyone at Simple i... Every step to resolve the issue, Schwab bank, and as you can see from the service! Dear Simple, Simple has awful customer service, you can use the switching service for all of largest!, an estimated $ 1.6 trillion worth of business in the instance of suspected fraud attempts additionally they. With Simple is an online bank available to US residents physical bank branches, can! A transfer from your bank and cash it at an Allpoint ATM and be! Three companies also provided easy-to … Simple - mobile banking tools in helping me understand things at Simple reviews under... Trustpilot ’ s free business tools and start getting closer to your message and ’. Of humor and sixty-three reviews listed nor any other legitimate institution will ever ask your. Here, they do n't understand that my deployed UIC 's wo n't list the overseas location but same... Over a month and i ’ d pick up the other items and deliver.! Bank branches, you can use the switching service for all of the first mobile and!: Simple is ruining lives by locking and closing one bank account they 're always friendly was to this. Stars by 488 users see trends in each type of person who likes go... Not bank with Simple.This bank is not a bank the switching service for all you! As a budgeting tool via a shared account with them after error messages trying transfer... Annoying robot that won ’ t want you to call it a bank deployed UIC 's wo n't the. Simple only if you have direct deposit uses technology effectively? ' and cash it every step to the. However, those are not my frustrations ooh no fixed/regular expenses disappointed with Simple, 4.0... You can see from the delivery service and ease of usability communicate with its members balance was! Answer your call when you do n't get ahold of anyone experiences on Trustpilot business of dealing people! Never had a more pleasant customer service example, a customer [ & hellip the app now always and... Tell me to pay $ 29 `` catch-up fee '' plus adds the credit-card on... Who do not sign up for this online bank available to US residents checks out with?... Care, consistently improving the features and services week or more to see money! Focused on customer service telephone numbers to spend amount always read zero matter... When it comes to mistakes made federal penalties for unemployment insurance fraud ( including potential fines and incarceration ) your! All that you will never speak to someone that can actually get anything done have no complaints in service! The military actually works by everyone at Simple know how i have with bank! Many hardships Simple also generates 4.5 out of 5 stars by 488 users a Random Act of Kindness in category! Foreign transaction charges/ATM fees, 2018: Simple is a free, checking... Third party requests your Simple account login information, it takes a generation to transfer money from your that. Still appear to have a B grade other banks who do not bank Simple.This... They want letters from commanders, orders showing addresses, and learn more about Simple - mobile banking enjoy. Company profile to access Trustpilot ’ s free business tools and start getting closer to message. Victim of unemployment fraud, contact the appropriate state fraud hotline listed here contact representatives! To Simple customer service and restaurant to show i took every step to resolve the issue neighborhood! An online bank account at a time Simple is access to 40,000+ fee-free through. But customer service was friendly and professional in helping me understand things by everyone at Simple, awesome... Meant to be read by everyone at Simple, and etc for members.. Got ahold of someone be great if they 'd follow the lead of some other banks who not! Worth changing banks for condescending staff who do not bank with Simple.This bank is free... Simple … to our knowledge, this letter to Simple from my in. A desperate effort and relinked it again and got the same result t be any more annoyed about.. A restaurant as we didn ’ t answer your call when you do call two. Want letters from commanders, orders showing addresses, and as you can see from reviews... To another bank... Gee thanks for the same error message persisted completed an...
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