July 19, 2018. If you receive a suspicious text message, please report the incident to abuse@suntrust.com. Truist Wealth is a marketing name used by Truist Financial Corporation. This new endorsement requirement, instituted by … Services are offered by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. Mobile Deposit makes getting your check in the bank simple. 2 SunTrust will never send unsolicited text messages. For instructions, click here. Click start in our demo below. Unfortunately, if you deposit a check through our mobile app without a signature or this endorsement, the check may be rejected and the deposit will be removed from your account. Get immediate help from these Digital and Mobile Banking demos: Overview of Mobile Deposit Endorsement Rules. When depositing a check using the SNB Mobile App, you must now include the phrase “For mobile deposit to Security National Bank only,” underneath your endorsement signature on the reverse side of the check.. You’ll receive immediate confirmation that we received your check, and check images are never stored on your device. If you experience difficulty logging into the Online Check Deposit application, please clear your internet browser cache and cookies. Some banks are also suggesting you add "For Mobile Deposit Only at (Bank Name)" or "For (BANK NAME) Mobile Deposit Only." Deposit a check by phone: Call Customer Service at 877-268-5353 Monday through Friday 8 a.m. to 8 p.m. and Saturday 8 a.m. to 5 p.m. Deposit cash or check at a branch: If you do not already have a data plan with your wireless service provider, normal data rates will apply. Furthermore, all payees must go with you to your bank and present a government-issued ID. If you do not include that exact phrase in your endorsement, your mobile deposit could end up being rejected. For years now, mobile deposits have carried some risk due to the outdated rules of Regulation CC. 1 SunTrust does not charge a fee for the use of SunTrust Mobile Banking. “For Mobile Deposit Only” must be written legibly below your signature. In the past, liability (or the indemnity) for a check that was deposited twice - once by mobile deposit and once by depositing the paper check - would fall on the bank that accepted the mobile deposit. Deposit a check with the SunTrust Mobile App: Select “Deposit a Check” from the Main Menu and follow the prompts! 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